Sometimes you just have a quick question before ordering. Sometimes you already placed an order and want an update, a change, or help with a custom photo. Either way, you can reach out and we’ll do our best to sort it out.
We try to keep support simple, clear, and useful. No long back and forth if it can be avoided.
If you need help, email is usually the fastest and easiest option.
Email: [email protected]
Phone: +1206 593 1873
or using the contact form below:
You can contact us about things like:
If it’s related to your order or one of our kits, send us a message and we’ll take a look.
A few small details usually make things easier.
If you already placed an order, include:
Most people don’t include everything in the first message, which is normal, but it does help us reply faster when the basics are there.
Many of the questions we receive are already answered in our Frequently Asked Questions page, especially when it comes to custom photos, shipping, tracking, order changes, and what’s included in the kit.
If you want a quicker answer, it’s worth checking there first. In a lot of cases, it saves time and helps you get the information you need right away without waiting for a reply.
Visit our FAQ page to find quick answers to common questions.